New Articles

  1. What are Intelligent Claim Rejections?

    Our " Intelligent Claim Rejections " feature, controls how rejection messages are shown in Claim Tracker to make them easier for customers to understand. If an intelligent claim rejection message is available, the confusing payer message will now...
  2. Release 15.22.0 - November 10, 2025

    New features | Enhancements |  Resolutions   Highlights New Features Enhancements New Intelligent Claim Rejections New Supervising Provider Default Incremental Data Snapshot Enhanc...
  3. Release 15.21.0 - October 27, 2025

    New features | Enhancements Highlights New Features Enhancements New Statement Vendor Change ERA Secondary Claim Improvements New features New Statement Vendor C...
  4. Statement Vendor Change (Main Statement Differences)

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  5. Text Statement Sample

  6. Email Statement Sample

  7. Automated Statement Samples

  8. Configuring Statement Automation Templates Demo

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  9. Configure Automated Final Demand Letter Template

    Follow the steps below to configure the Automated Final Demand Letter (FDN) Template. Select Customer Setup > Statements . Use the   Select a Practice to Manage Statement Configuration for drop-down menu to choose the de...
  10. Configure Automated Payment Plan Statement Template

    Follow the steps below to configure the Automated Payment Plan Statement Template. Select Customer Setup > Statements . Use the   Select a Practice to Manage Statement Configuration for drop-down menu to choose the desir...