Follow the steps below to add general additional information to an institutional claim.
Select Claim > Claim.
Use the Search field to search for your claim.
Place a check in the “Show exact matches only” box to search for exact matches or “Show unpaid claims only” to show claims that may need follow-up.
Open the claim.
Click the Additional Info tab.
Select the ANSI Location or CMS-1450(UB-04) options to see where the entered information will populate.
Add additional information as it applies to the claim.