Follow the steps below to add general additional information to an institutional claim.
- Select Claim > Claim. 
- Use the Search field to search for your claim.  Place a check in the “Show exact matches only” box to search for exact matches or “Show unpaid claims only” to show claims that may need follow-up. Place a check in the “Show exact matches only” box to search for exact matches or “Show unpaid claims only” to show claims that may need follow-up.
- Open the claim. 
- Click the Additional Info tab. 
- Select the ANSI Location or CMS-1450(UB-04) options to see where the entered information will populate. 
- Add additional information as it applies to the claim. 
- Click Save. 
Some Institutional Claim Additional Info Field Descriptions:
- Show Additional Information about each field: Selecting one of the available radio options will display which box, or loop and segment the information will populate in for each field. 
- Admission Type: Use this field to specify the type of admission (Urgent, Emergency, Elective, etc.). 
- Admission Source: Use this field to specify the source of admission (Non-Health Care Facility, Clinic, Transfer from a different facility, etc.). 
- Discharge Hour: Use this field to specify the time when the patient was discharged. Please note that this screen will be hidden when the third digit of the type of bill is 2 or 3, and the patient status is set to 30 (Still Patient). 
- Patient Status: Use this field to specify the current status of the patient. 
- Patient Estimated Amount Due: If required by your payer, enter the patient estimated cost due (Loop 2300 AMT~F3). 
- Is Patient Condition Related to: Select whether the patient's condition is related to their employment, auto accident, or another type of accident. 
- Delay Reason Code: If required by your payer, enter the delay reason code here. 
- Documentation Method: If required by your payer, enter the documentation method, and documentation type when sending one or more attachments to the payer on paper. 
 Place a check in the “Show exact matches only” box to search for exact matches or “Show unpaid claims only” to show claims that may need follow-up.
Place a check in the “Show exact matches only” box to search for exact matches or “Show unpaid claims only” to show claims that may need follow-up.