Find or edit a Collection Agency

  1. Select Customer Setup > Collection Agencies.

  2. Use the Show All button to view all agencies. Or use the Search field to further drill down your search.

    Check the “Include inactive collection agencies” box to include inactive agencies in your search results.

  3. Select the Collection Agency.

  4. Optional: Modify the information. 

  5. Click Save. Otherwise, click Close if no changes were made.