Highlights
| Enhancements | |
|---|---|
| New Referring Provider Note Report Field New Optional Columns in Claim Control & Follow Up Management ERA Claim-level Payments Now Evenly Applied |
Enhancements
New Referring Provider Note Report Field
In this release, we added a new report field for the Referring Provider’s Note text field. This new report field (available under Referring Data) is useful for recording various information. For example, users can note the name of the facility a referring provider is from, allowing them to report on the number of lab samples received from each facility. 
New Optional Columns in Claim Control & Follow Up Management
Some customers use the Account Type and Reference # fields in CMD to store information that does not fit elsewhere in the application. While integrating fields for workflows across different specialties would be ideal, many customer issues can be resolved by allowing them to view this information in various places. In this release, we added these two columns as optional (not visible by default) in both Follow Up Management and Claim Control. 
ERA Claim-level Payments are Now Evenly Applied
Some payers (particularly for institutional claims) send only a claim-level payment rather than line-item payments. Previously, our system applied these payments by distributing as much of the paid amount on each charge as possible, and then as much of the adjusted amount on each charge as possible, resulting in uneven claim application, and requiring users to manually correct the ERAs for institutional claims. With this release, these payments will now be applied evenly.
As part of this release, we are continuing our ongoing work to assess, monitor, and address any security vulnerabilities.
Highlights
Enhancements
New "To Date" Optional Column
We have always displayed the "From" Date (Date of Service) as a column in our Claim Control, Claim Tracking, and Follow-Up Management tables. This represents the first date of service on the claim. Customers who treat patients for extended periods (especially those using Institutional claims) could not view the complete range of service dates in these tables. In this release, we added the "To" Date (representing the last date of service on the claim) as an optional, hidden-by-default column. 
New ERA Warning when Patient Name Doesn't Match
A new ERA Warning has been implemented for instances where the patient's first or last name on the ERA (EraClaim.plast and EraClaim.pfirst) does not match the name recorded in our application. The warning message, "Warning: The patient name as sent by the payer does not match your records," will alert users to this discrepancy.
As part of this release, we are continuing our ongoing work to assess, monitor, and address any security vulnerabilities.