- Select Payment > Apply Credit 
- Use the Search field to search for the patient.  Place a check in the “Include inactive patients ” box to include inactive patients in your search results. Place a check in the “Include inactive patients ” box to include inactive patients in your search results.
- Select the Patient. 
- Select Apply Payment Plan Credit to apply the patient's payment plan credit to an outstanding balance. 
- Select the Payment Plan from the list. 
- Apply the payment to the available charges using one of the following methods: - Click the Apply Remaining link to automatically apply to the patient’s oldest outstanding charge. - Apply to charges due patient: Apply credits to the oldest balance due to the patient. 
- Apply to charges due insurance: Apply credits to the oldest balance due to the payer. 
- Apply to all open charges: Apply credits to the oldest balance due to the patient or the payer. 
 
- Apply Manually: Locate a specific charge and enter the payment amount into the Apply Credit column. 
 
- Optional: Edit the charge status by using the drop-down menu in the Status column. 
- Optional: Print a copy of the charge by checking the box in the Print column. 
- Click  . .
 Place a check in the “Include inactive patients ” box to include inactive patients in your search results.
Place a check in the “Include inactive patients ” box to include inactive patients in your search results. .
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