Track Claim Submission History allows users to review the submission history of a particular claim and confirm which payers received it. It enables easy tracking of how many times a claim was submitted, helping resolve denials, accepted and resubmitted claims, and identifying if claims require further action for reimbursement.
Follow the steps below to track a claim's submission history.
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Select Claim > Claim.
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Use the Search field to search for your claim.
Place a check in the “Show exact matches only” box to search for exact matches or “Show unpaid claims only” to show claims that may need follow-up.
Place a check in the “Show exact matches only” box to search for exact matches or “Show unpaid claims only” to show claims that may need follow-up.-
Open the claim.
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Click the More button.
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Select Track Claim Submission History.
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The claim will be opened in the Claim Tracker screen.
For more information on tracking a claim within the Claim Tracker, visit our Track a Claim Help Article.