Payer Agreement
Understanding New Agreement
Understanding Search Existing Agreement - Status
Status Control
Understanding Filters
Understanding Search Claims
Understanding Review Claims
Understanding Interface Claims (If Applicable)
Understanding Update Status and submit batch of Live Claims
Understanding RTCS Results
Claim Tracker
Understanding Track Live Claims
Able identify and review clearinghouse and payer acceptance and rejected claims
Able to Create Filters (Yesterday, Last 7 days, & Last 30 days) search claims
Understanding and Read results - example Correcting, resubmitting and marking as Error Fixed
Understanding Right-click capabilities: Open Claim etc
Understanding and able to view Reports (Clearinghouse & Payer Generated), proof of timely filing (CA, SR, SB and SE files)
Follow-up Management
Understanding Filters
Able to search claims submitted
Understanding batch options, adding notes, set follow-up, claim status
Understanding follow-up screen, reference information, contact payer info, benefits of using Expected Payment info
Understanding how to add Follow-up Note