Follow the steps below to add additional information to a professional claim.
Select Claim > Claim.
Use the Search field to search for your claim.
Place a check in the “Show exact matches only” box to search for exact matches or “Show unpaid claims only” to show claims that may need follow-up.
Open the claim.
Click the Additional Info tab.
Select the ANSI Location or CMS-1500 options to see where the entered information will populate.
Add additional information as it applies to the claim.
Some Professional Claim Additional Info Field Descriptions:
Show Additional Information about each field: Selecting one of the available radio options will display which box, or loop and segment the information will populate in for each field.
Is Patient Condition Related to: Select whether the patient's condition is related to their employment, and auto accident or another type of accident.
Unable to Work From/To Date: Used to specify how long the patient is unable to work.
Other Claim ID: If required by your payer, use this field to enter an additional code to identify this claim.
Additional Claim Information: Enter any other additional claim information in this field.
Claim Note: If required by your payer, use this field to enter any claim notes.
Resubmit Reason Code: If required by your payer, enter the resubmit reason code here.