View Clearinghouse Reports

Clearinghouse Reports consist of Acknowledgement, Exclusion and Payer Generated Reports. These reports provide details on any claims that have been accepted or rejected by the Clearinghouse or the Payer. We recommend that these reports be viewed on a daily basis in order to stay up to date with the status of your claims. Reference our Clearinghouse Report Types Help Article for more information on the types of clearinghouse reports.

Who can use this feature? 

Users with the Clearinghouse Reports permission.

Follow the steps below to view Clearinghouse Reports associated with claims within Claim Tracker.

  1. Select Claim > Claim Tracker.

  2. Enter your Search Criteria or Load a Search Filter.

  3. Optional: Click on the  icon to edit your search criteria.

  4. Once the results load place a checkmark in the Expand All box click on the arrow next to the Claim to see more claim details.

  5. Optional: Click the triangle node next to each claim to expand individually.

  6. Right-click on an Information message row, and select View Reports.

  7. Enter your Search Criteria.

    1. Use the Report Date field to filter your search results for clearinghouse reports within the selected date range.

    2. Use the Report Contains field to filter clearinghouse reports based on the entered text.

  8. Click Search.  

  9. Click on the report you want to view.

  10. Optional: Print or download this report using your browser print options.