Assign to Write-Off will write off the remaining balance of a selected charge(s) that is set at Due Patient or Collections.
Who can use this feature?
Users with the Debit/Credit permission can apply credit codes in the A/R screen.
Select Patient > A/R Control.
Enter your Search Criteria or Load a Search Filter.
Click the Charge Status drop-down menu and select Due Patient, Collections, At Insurance or Paid.
Due Patient, Collections, At Insurance or Paid are the only charge statuses that can be written off on a batch level.
Due Patient, Collections, At Insurance or Paid are the only charge statuses that can be written off on a batch level.- Click
. The search results page will display patients who match your search terms.
Place a checkmark next to the patient(s) you want to include in a specific batch action.
Click
and select Write-Off Charges.Use the Apply on Charges drop-down menu to select the types of charges to apply the discount towards.
Select the Write-off adjustment code that is appropriate to the write off your completing.
Optional: Edit the Write-off memo line field to reflect on the patient's activity.
Optional: Edit the Claim Status to update the claim statuses to a different status than "Paid" (including custom claim statuses) when writing off balances.
Click Submit.
A confirmation will appear asking: "Are you sure you want to write-off all selected charges currently at DUE PATIENT with an adjustment code of ( ) for the selected patients?"
Click Submit Batch.
.
and select Write-Off Charges.