Verifying the Unapplied Copay DOS.

  1. Select Patient > Manage Account.

  2. Use the Search field to search through your patients or insured.

  3. Select the Patient.

  4. Within the Account Credit Listing window, locate and expand Credits Due Patient > Unapplied Copay Account Credits section.

  5. Locate the Credit and verify the DOS.

  6. Optional: Click the  icon to update the DOS.