Reschedule an appointment

Appointments can be rescheduled to a new time slot or day for the same resource. Rescheduling will change the status of the original appointment to “Rescheduled” and create a new appointment in the selected time slot. Please note that you are unable to reschedule appointments to a new time or day for a different resource. You cannot reschedule or move an appointment(s) to a new time or day for a different resource. To do so, Edit the appointment and change the Resource. 

  1. Select Appointments > Scheduler.

  2. Find the appointment on the calendar.

  3. Right-click the appointment and select Reschedule Appointment

  4. When the confirmation window opens, verify the appointment listed is the appointment you would like to reschedule/move and select the new time and date.

    Have an appointment in your waiting list that can be scheduled in this time slot? You will receive the following message “One on more patients were found on the appointment waiting list who can now be scheduled for an appointment. Would you like to schedule one now?” 

    1. Click Schedule.  
    2. Select the appointment request you wish to create the appointment for