Customers can quickly change the order of charges on a claim for payers with specific requirements, even between primary and secondary payers.
Follow the steps below to re-order charges on a claim.
Select Claim > Claim.
Use the Search field to search for your claim.
Place a check in the “Show exact matches only” box to search for exact matches or “Show unpaid claims only” to show claims that may need follow-up.
Place a check in the “Show exact matches only” box to search for exact matches or “Show unpaid claims only” to show claims that may need follow-up.Open the claim.
Click the Charges tab.
You can change the order of the charges by clicking the 2 lines to the left of each charge (
) and then dragging and dropping to the desired location/order. 
Click Save. Otherwise, click Close if no changes were made.
) and then dragging and dropping to the desired location/order. 