Manage Patient Estimates

The Patient Estimates feature allows you to easily create Good Faith Estimates as required by the No Surprises Act.  Once an estimate is created using either the Scheduler or the Claim section, users can print the estimate (as required by the No Surprises Act for uninsured or self-pay patients), send a statement (electronically or on paper), enter payments in CMD, or have the patients make the payment on the patient portal.

 If you're the Auth Rep, follow the steps below to enable, configure, or disable the Patient Responsibility Estimator:

  1. Select Account Administration > Services.

  2. Click the button next to Patient Estimates

  3. The Enable Patient Estimates box enables or disables this service.

  4. Click Save.

Usage of this feature requires that the Real-Time Eligibility Service is enabled.