Unapplied Copays can be automatically applied when posting ERAs. The best part about using ERAs is that you don’t need to do anything when posting the ERA! As long as the Unapplied Copay and Claim DOS match and the claim has an available copay, the unapplied copay credit will be applied to the claim. All you need to do is enable this Payment setting.
Select Payment > Settings.
Click Edit.
Locate and set the “Automatically apply unapplied copayment when an ERA is posted?” setting to Yes.
Click Save.
Begin applying your ERA payments.