Viewing an Explanation of Benefits (EOB) for an electronic remittance advice allows users to find a detailed description of each payment and adjustment made by the insurance company. Follow the steps below to view the EOB associated with the ERA.
Select Payment > ERA.
Enter your Search Criteria.
Locate the ERA in the results.
Click the View EOB button.
An EOB Report window will open. You're able to view, save or print payer reports from the EOB Report window.