Follow the steps below to search for transactions.
Select Patient > Manage Account.
Use the Search field to search through your patients or insured.
Check the “Include inactive patients” box to include inactive patients in your search results.
Select the Patient.
Optional: Filter the patient’s transactions by clicking on the Options button.
The Show checkboxes determine what types of transactions should be shown. ( Payments & Credits, Debits, or Activity)
The Transaction Date Range can be used to filter which transactions are shown based on the date.
The Charge Filter options are used to filter which transactions are shown based on the claims they are associated with.
Use the 2 Checkboxes to show dependent or deleted transactions.
Transactions will appear in the box under Transaction Listing.
Transactions will be grouped together by DOS > Procedure Code > Payment and can be expanded by clicking the arrow.
Account credits will appear under Account Credit Listing - credits will be grouped by Credits Due Insurance & Credits Due Patient.