Two critical steps must be completed in order to have your contract prices appear when posting insurance payments.
Step 1: You must create the contract in the Codes section.
Step 2: Once the Contract is created, the next step is to associate the contract with an insurance company.
Important: Both steps need to be are completed prior to posting any insurance payments. Not doing so will cause the Insurance Allowed and Paid columns to be displayed as $0.00.
As payments are posted and your office begins to track what’s allowed vs. what’s paid, we recommend running the Contract Analysis by Contract report as well as the Contract Analysis by Payer report to keep track of payment trends and negotiate future contracts with insurance companies.