In order to bill attachment claims, you must first add your Attachment Payers to your personal Payer list. Attachment Payers are created the same way you create any other payer within the Payer Screen. The only difference is that Attachment Payers will show an "Electronic Claim Attachments" column in the master payer list and the Clearinghouse connection side panel will also show if electronic claim attachments are available for the payer.
Follow the steps below to create a payer record that supports ePS electronic claim attachments.
The following is for ePS clearinghouse customers only. Customers on the Change Healthcare clearinghouse please visit the Claim Attachments (Change Healthcare) Help Articles.
Select Customer Setup > Payers.
Click the New Payer button.
A window pops up asking you if you like to configure a Clearinghouse connection for this payer. Click Yes.
Use the Master Payer Search window to locate your payer.
- Search for the Payer by using the name or the Payer ID, then click Search.
Ensure the payer has a checkmark in the electronic claim attachments column, and select the payer.
Finish entering the payer’s information and Billing Options.
After creating your Payer, any agreements required to send claims, receive remittances, or check eligibility will need to be filled out and approved.
Please reference our New Payer Agreement Help Article for step-by-step instructions.