Authorized Representatives

The Authorized Representative (Auth Rep) holds the highest level of permissions in CollaborateMD. Auth Reps will have the same permissions and capabilities that an Administrator has, in addition to the following:

  • Services: Allows Auth Reps to enable, disable and purchase features and services offered by CollaborateMD.

  • Payment Profiles: Allows Auth Reps to update the payment profile within the application. 

  • Billing Actions: Allows Auth Reps to request to close an account, request a payment extension, and request a credit within the application.

  • Auth Reps are granted access to all customers within the account.