Getting Started with ERAs

Most payers participate in sending ERA's directly into CollaborateMD. To verify if a payer participates in ERA, locate Clearinghouse Connection from the right-hand side panel in the Payer section. 

In order to begin using the ERA feature, an agreement must be filled out and approved by the payer. To fill out a Remittance Agreement for the payer you want to begin receiving ERAs from, use the Payer Agreements screen. 

The approval turnaround time can take up to 5-10 business days or more depending on the payer. Our Support Department will reach out to let you know once you've been approved and can start applying payments!