| Status | Definition |
| Provider Action Required | Represents additional actions that need to be taken in order to process and approve the agreement (typically missing signatures or missing enrollment in the payer's website); You can right-click the "Provider Action Required" note to view the details on the actions that need to be completed. |
| Enrollment Submitted | Represents an agreement that has already been submitted. This does not reflect the actual approval or denial of the agreement. |
| Approved | Represents a payer authorization and a completed setup with the clearinghouse. |
| Denied | Represents a denial by the Payer or the Clearinghouse; a new agreement must be submitted. |
| Clearinghouse Processing | Represents the agreement information submitted by the customer is still being reviewed by the clearinghouse. |
| Enrollment Started | Represents an agreement that has been started in the system but has been saved as incomplete (not submitted yet) to continue at a later time. |
| Form Created | Represents an agreement form that was created and filled out but not submitted yet. |
| Contact Support | Represents an issue with the agreement that requires the customer to contact support for additional help. |