Assign for FDN (Final Demand Notice) is a final courtesy statement that notifies patients that their account is past due and the steps that may be taken to collect the unpaid balance. Selecting this will process FDNs for charges that are set at Balance Due Patient.
Before using this option FDN’s should be configured within the Statements section.
Select Patient > A/R Control.
Enter your Search Criteria or Load a Search Filter.
Click the Charge Status drop-down menu and select Due Patient.
Due Patient is the only charge status that can be Assigned for FDN Statement Processing.
The search results page will display patients who match your search terms.
Place a checkmark next to the patient(s) you want to include in a specific batch action.
Click and select Assign for FDN.
A confirmation will appear asking "Are you sure you want to include the selected patients in the batch for Final Demand Notification? This will affect selected charges currently at DUE PATIENT."
Click Submit Batch.
Once the patients accounts are flagged to Send a Final Demand Notice, one of the following actions will occur:
You can manually print the FDN's on a batch level from the Statement Batch Print screen.
If you've previously Enabled FDN processing, the next time statements are generated the FDN will be printed and mailed to the patient.