Send Payment Portal Invite

This section is only visible for accounts that have the Online Payment Portal enabled. Once enabled, proceed to the Patient section to invite a patient to the Payment Portal via email. 

Who can use this feature?

Users with the Payment Portal Invite permission.

  1. Select Patient > Patient.

  2. Use the Search field to search through your patients. 

    Place a check in the “Include inactive patients” box to include inactive patients in your search results.

  3. Select the Patient.

  4. Click the Billing Info tab.

  5. Navigate to the Payment Portal Options section.

  6. Click the Send Invite Now button.

  7. Verify the email that displays in the pop up.

  8. Click Send.

  9. Click Save.   

    Looking for instructions on how patients can register to the payment portal?   Visit our Patient Payment Portal Help Articles for detailed steps on how patients can register for the payment portal.