The Communications sub-category, found under Patient Data, corresponds to the information about communication opt-ins in reports, enabling customers to conduct targeted outreach to patients to encourage them to opt-in. These are set within the Patient section of the application.
Name | Description |
Electronic Payment Plan Statements Communication Preference | Associated with the preferred communication method chosen by the patient for electronic payment plan notifications within the Billing Info > Payment Portal Registration. |
Electronic Statements Communication Preference | Associated with the preferred communication method chosen by the patient for electronic statement notifications within the Billing Info > Payment Portal Registration. |
Marketing Communication Preference | Associated with the marketing "Communication Preference" fields within the Preferences > Change Communication Settings of the Payment Portal. |
Receipts Communication Preference | Associated with the receipt "Communication Preference" fields within the Preferences > Change Communication Settings of the Payment Portal. |