Track a Check

Who can use this feature?

Users with the Tracking permission. 

Tracking claims associated to an EOB will complete a search for the associated claims within Claim Tracker to view the life cycle of the claim.

  1. Select Payment > View.

  2. Fill in the option for Insurance Payment.

  3. Enter your Search Criteria and click the Search button. 

  4. Select the Insurance payment that meets your criteria.

  5. On the Payment from [Insurance] tab, click the Track button.

  6. The Claim Tracker screen will open for the claim.