Add Other Offices

Other Offices are used to enter information regarding any additional locations your practice may have. Locations must use the same pay-to address as the Primary Office entered, but may have different NPI numbers than the Primary Office. 

Follow the steps below to add another office. 

  1. Select Customer Setup > Practices.

  2. Use the Show All button to view all practices. Or use the Search field to further drill down your search. 

  3. Select the Practice.

  4. Click the  Other Offices tab from the side panel.

  5. Click the New Office button.

  6. Enter the new office information.

  7. Click Save.


  1. If the Other Office location needs to be submitted to insurance, be sure to check the Use the office address as the pay-to address box within the Payer section of the application.  
  2. The Other Office can then be controlled on the Claim Level by changing the Defaulted Office Location or default the Office on the Patient Level