Assign to Pending Patient

Assign to Pending Patient will allow you to change the status of charges that are set at Balance Due Patient to Pending Patient at a batch level to prevent future statements from being processed. 

Charges must be set to Balance Due Patient in order for automated statements to generate. 

  1. Select Patient > A/R Control.

  2. Enter your Search Criteria or Load a Search Filter.

  3. Click the Charge Status drop-down menu and select Due Patient.

    Due Patient is the only charge status that can be assigned for Pending Patient.

  1. Click.
  2. The search results page will display patients who match your search terms. 

  3. Place a checkmark next to the patient(s) you want to include in a specific batch action.

  4. Click and select Assign to Pending Patient.

  5. A confirmation will appear asking "Are you sure you want to change the status of all the selected patients charges currently at DUE PATIENT to PENDING PATIENT?. This will stop the selected charges from processing future statements."

  6. Click Submit Batch.