Use Unapplied Copay while posting a payment

Did you already post a patient copay and create an account credit for this Date Of Service (DOS)? Use Unapplied Copay to easily apply the correct credit to the right procedure code

  1. Click the Use Unapplied Copay button at the bottom of the screen.

  2. Any Unaplied Copay with the same DOS as the procedure code will be applied.
    If the “No unapplied copay is available for this claim.” appears, reference our Troubleshooting Unapplied Copays Help Article.

  3. Click Done.

These additional actions are found in the following sections. Manually posting patient payments, Applying EOBs & ERAs and  Applying insurance payment only.