Specify User Department Level Access

Are you taking advantage of our Scheduler and want to control user access to specific departments? Setting Department level access allows you to grant edit or just view access.

Want to learn more Appointment Departments? Take a look at our Departments help articles.


  1. Select Account Administration > User Management.

  2. Use the Manage User for Customer drop-down to select which customer to access.

  3. Locate the user in the list or use the Search field to further drill down your search.

  4. Select the User.

  5. Click Edit User.

  6. Locate and click on the Department Access tab from the right hand side panel.

  7. Place a check in the access level you want to assign for each department.

    1. Full: User can add, modify and save appointments within this department.

    2. Read: Users can only view and search for appointments within this department.

    3. None: Users are unable to view appointments within this department.

       This setting is only applicable if the “Enable Department level access controls” option has been selected within each department, otherwise all users will have access to that department.

  8. Click Save.