In the event that a Prompt Payment Discount (Adjustment Code) is no longer needed, you can inactivate the code to prevent it from automatically applying discounts to patients. Note: There is no way to permanently delete an adjustment code.
Follow these steps to inactivate a Prompt Payment Discount Code.
Select Customer Setup > Codes… > Adjustment.
Use the Search field to find the adjustment code by searching for the code name or description. Or use the Show All button to view all codes.
Select the (Prompt Payment Discount) Adjustment Code you want to make inactive.
Check the Make this code inactive checkbox.