Follow the steps below to view the charge history of a claim.
Select Claim > Claim.
Use the Search field to search for your claim.
Place a check in the “Show exact matches only” box to search for exact matches or “Show unpaid claims only” to show claims that may need follow-up.
Open the claim.
Click the More button.
Select View Charge History.
A Charge History window will display showing when and by whom the status of a claim was changed for each CPT code listed on the claim.