The basics

Here's what you need to know to get started setting up users and controlling how they can view or edit your CollaborateMD data. 

  • There are no restrictions as to how many users you can add to CollaborateMD. 

  • To remain HIPAA compliant, it’s required that all users have their own username and password that they keep private. Do not share credentials!

  • Usernames are denoted by all lower cases and cannot exceed 30 characters. 

  • New user’s access levels are defaulted to "Deny." Administrators or Authorized Representatives are responsible for granting access levels to users. 

  • When adding a new user, have the following readily available: User's First & Last Name, Title, Phone #, Email Address & a method of securely providing the user with their temporary password.