Reactivate a Collection Agency

Follow the steps below to reactivate a Collection Agency. . 

  1. Select Customer Setup > Collection Agencies.

  2. Place a check in the Include inactive collection agencies box.

  3. Use the Show All button to view all agencies. Or use the Search field to further drill down your search.

  4. Select the Collection Agency.

  5. Click OK when the “This collection agency is currently inactive.” pop-up displays.

  6. Uncheck the Make this collection agency inactive box.

  7. Click Save.