Track Claim Submission History

Track Claim Submission History allows users to review the submission history of a particular claim and confirm which payers received it. It enables easy tracking of how many times a claim was submitted, helping resolve denials, accepted and resubmitted claims, and identifying if claims require further action for reimbursement.

Follow the steps below to track a claim's submission history. 

  1. Select Claim > Claim.

  2. Use the Search field to search for your claim.

    Place a check in the “Show exact matches only” box to search for exact matches or “Show unpaid claims only” to show claims that may need follow-up.

  1. Open the claim.

  2. Click the More button.

  3. Select Track Claim Submission History.

  4. The claim will be opened in the Claim Tracker screen.  

    For more information on tracking a claim within the Claim Tracker, visit our Track a Claim Help Article.