In the event a Prompt Payment Discount Adjustment Code needs to be reactivated to begin automatically applying the patient discounts, you can reactivate the existing inactive code.
Follow the steps below to reactivate a Prompt Payment Discount Code.
Select Customer Setup > Codes… > Adjustment.
Place a check in the "Include inactive codes" box to include inactive adjustment codes in your search results.
Use the Search field to find the adjustment code by searching for the code name or description. Or use the Show All button to view all codes.
Select the Adjustment Code you want to reactivate.
Click OK when “This adjustment code is currently inactive.” displays.
Uncheck the Make this code inactive checkbox.