Contacting Global Payments Integrated (GPI) Support

Do you need to contact the GPI Support team regarding a question, issue or a training need? Reference the contact info below to connect with the correct department based on your needs 

  • OpenEdge Technical Support: Re-installations, processing issues or otherwise broken, existing merchant hardware orders, tracking info, or incomplete shipments.

    • Phone: 1-888-560-0975, Option 1

    • Email:

  • OpenEdge Customer Service Support: Billing, Credits, Fees.

  • CollaborateMD Support: If you are needing assistance within the CMD application