Contacting Global Payments Integrated (GPI) Support

Do you need to contact the GPI Support team regarding a question, issue or a training need? Reference the contact info below to connect with the correct department based on your needs 

• OpenEdge Technical Support: Re-installations, processing issues or otherwise broken, existing merchant hardware orders, tracking info, or incomplete shipments.

  • Phone: 1-888-560-0975, Option 1

  • Email: Support@openedgepay.com
    
    

• OpenEdge Customer Service Support: Billing, Credits, Fees.

  • Phone: 1-888-560-0975, Option 2

  • Email: CustomerService@openedgepay.com
    
    

• CollaborateMD Support: If you are needing assistance within the CMD application

  • Contact Us