Tools & Resources


Idea Exchange allows you to help shape the future of CollaborateMD by submitting creative and innovative ideas on products, solutions, and support. Through an ongoing partnership, we can create and innovate together to provide the appropriate products, solutions, and support that deliver the right value to your business. After an idea is submitted, we as a community, will vote and collaborate on that idea. The ideas that receive the most votes each month will be reviewed by our Idea Committee. These ideas will be assessed and implemented based on affordability and scheduled for a future release within our application. If your idea is chosen for implementation you will receive an email notifying you that your idea has been moved from Active to In Progress. 

Terms: We reserve the right to ban or remove any users and any inappropriate content will be removed by our moderators. 

Self-Service Portal

Our Self-Service Portal allows you to resolve your questions 24/7 without contacting Support. You can visit our Self-Service Portal by logging onto  with your username (email address) and the password emailed to you. Within the Self-Service Portal, you can log new cases, add comments or upload attachments to open cases, vand iew or re-open closed cases,

You must be a CMD customer with a valid username and password to access the Portal. Please contact our Support Department to gain access. 

Patient Payment Portal

Boost your patient payments by allowing them to make payments directly on your online portal. Patients can b invited to the Payment Portal and they will receive a welcome email with their login information or they can register with their patient account number.  Once a patient is registered within the portal, they can make one-time payments, set up automatic payments, view payment history,  print statements, and much more.