Find or edit a Custom Claim Status

  1. Select Customer Setup > Customization > Custom Claim Status.

  2. Click the Edit button.

  3. Select the Claim Status and edit the Name, Due To, Use Payer or Restricted options.

     You can also change the order of the Claim Status by clicking the 2 lines to the left of the line then drag and drop to the desired location/order.

  4. Click Save. Otherwise, click Cancel if no changes were made.