New Articles

  1. Release 14.20.0 - October 21, 2024

    Created On: 10/21/2024 in Release Notes 2024 Release Notes
    New Features and Updates General Customer Setup New TCN Prefix for Statements:   We added a new Statement TCN Prefix within the Practice section, allowing customers to display a custom identifier on their statements. This will help...

  2. Uninstalling The RCM

    Created On: 09/23/2024 in Tools & Resources Getting Started with CMD and Global Payments Intergrated Installation Instructions For The GPI Payment Device
    Access your Control Panel by clicking Start , and then Control Panel . Locate, and then click Programs and Features . Locate the Programs RCM Suite, OpenEdge Updater, and Ingenico USB Drivers 3.22 (remove only). Uninstall the three appli...

  3. Repairing The Installation

    Created On: 09/23/2024 in Tools & Resources Getting Started with CMD and Global Payments Intergrated Installation Instructions For The GPI Payment Device
    From Programs and Features, find RCM Suite and select Change . Choose the Shared User Setting Configuration then click Next . From Program Maintenance, click Repair . The installation will be complete, then click Finish . ...

  4. Configure the Ingenico Lane 3000

    Created On: 09/23/2024 in Tools & Resources Getting Started with CMD and Global Payments Intergrated Installation Instructions For The GPI Payment Device
    The Ingenico Lane 3000 is a PIN entry EMV device that includes a Magnetic Stripe Reader, EMV chip card reader, Contactless, and a color display.  Note: If the Auto Detect function detects an Ingenico Lane 3000 is connected, it wil...

  5. Setting Up Your Ingenico Lane 3000 Payment Device Using he InstallShield for RCM Suite

    Created On: 09/23/2024 in Tools & Resources Getting Started with CMD and Global Payments Intergrated Installation Instructions For The GPI Payment Device
    Important Information:.  The Ingenico Lane 3000 is designed to work with the Point-of-Sale application and therefore cannot be used outside of CollaborateMD. The Ingenico Lane 3000 does not allow for signature capture or a way ...

  6. Installation Instructions For The GPI Payment Device

    Created On: 09/23/2024 in Tools & Resources Getting Started with CMD and Global Payments Intergrated

  7. Release 14.18.0 - September 23, 2024

    Created On: 09/23/2024 in Release Notes 2024 Release Notes
    New Features and Updates General Customer Setup New Referring Provider Alerts:   We added the ability to create alerts for Referring Provider records. Previously, we only had alerts for payers, providers, patients, and codes. Users can ...

  8. Remove Referring Provider Alerts

    Created On: 09/18/2024 in Set up & Account Administration Customer Setup Referring Providers Referring Provider Alerts
    Select Customer  Setup  > Referring P roviders . Use the  Show All button to view all referring providers. Or use the Search  field to further drill down your search. Select the P rovider .  Locate and click on Alerts  from the...

  9. Find or edit a Referring Provider Alert

    Created On: 09/18/2024 in Set up & Account Administration Customer Setup Referring Providers Referring Provider Alerts
    Select Customer  Setup  > Referring  Providers . Use the  Show All button to view all referring providers. Or use the Search  field to further drill down your search. Select the P rovider .  Locate and click on Alerts  from the...

  10. Add a Referring Provider Alert

    Created On: 09/18/2024 in Set up & Account Administration Customer Setup Referring Providers Referring Provider Alerts
    CollaborateMD now allows you to add specific alerts to your referring providers. Alerts will appear as a pop-up whenever the referring provider is opened in any crucial section of the CollaborateMD application. Using alerts helps ensure your tea...
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