New Articles

  1. Create a Shared Contact Group

    Creating a Shared Contact Group allows you not only to send messages to groups but also to share those groups across your organization. This enables employees working on specific tasks (e.g., denials or collections) to ensure timely notifications...
  2. Re-Order Charges On Claim

    Customers can quickly change the order of charges on a claim for payers with specific requirements, even between primary and secondary payers.  Follow the steps below to re-order charges on a claim. Select Claim  > Claim . Use the Search...
  3. Release 15.8.0 - April 28, 2025

    New features | Enhancements |  Resolutions Highlights New Features Enhancements New Re-Order charges on claims option Enhanced Auditing for Payment Profiles & Interface Settings New Sh...
  4. Sunbit Platform Integration Video

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  5. Sunbit Pay Over Time FAQs

    What is the fee for a practice to get started? Offering Sunbit as a pay-over-time option for your patients is free to start. There are no integration costs, monthly fees, or hidden charges. What does it cost my practice when a patient pa...
  6. Release 15.7.0 - April 14, 2025

    New features | Enhancements | Resolutions New features New Pay Over Time with Sunbit feature integration CollaborateMD now has an integrated partnership with Sunbit's buy now, pay later (BNPL) technology. Trusted healthcare practic...
  7. Release 15.6.0 - March 31, 2025

    Enhancements Enhancements  Provider Adjustments Details screen update Updated the Help Text for the Provider Adjustment Details screen at the top to include links pointing directly to help pages that will aid customers in...
  8. Refund a Sunbit (Pay Over Time) Patient Payment

    You can refund a Sunbit payment within the manage account section in the event a patient needs to reverse a payment. This is commonly used when a mistake was made, such as the amount needing to go to secondary/appeals, or if a pending discount was...
  9. Create a Sunbit Payment-Plan (Patient)

    The following steps are for P atients to create their own Pay Over Time with Sunbit plan from the Patient Payment Portal . You must Configure the " Sunbit Payment Options from the Payment Portal "  to use this feature. If Sunbit i...
  10. Manage Pay Over Time with Sunbit

    Sunbit helps practices and billing services eliminate the stress of managing in-house payment plans by offering a pay-over-time option for patient invoices. Providers can now offer their patients financing without assuming any financial risk, as...