Using the Payment Portal (Patients)

Boost your patient payments by allowing patients to make payments on your online portal. Once a patient is invited to the Payment Portal, they will receive a welcome email with their login information.   

  1. Visit

  2. Log in with your CollaborateMD Patient Account Number and password.

    If you have not registered, begin the registration process using the Patient Account Number provided in the Payment portal invite email.

  3. Once logged in, select your section within the portal:

    1. My Bill

      1. Patients can make payments online using all major credit and debit cards. These payments will post directly to their account within CollaborateMD.  

    2. View History

      1. Patients can view their visit history electronically and print online statements for each visit.

    3. Payment History

      1. Patients can view their payment history and print a receipt of their payments for their records.

    4. Preferences

      1. Patients can customize their payment portal security features such as their email address, security questions, and password.

  4. When finished, click Logout.