New Articles

  1. Edit or Remove a Saved Credit Card

    Follow the steps below to edit or remove a saved credit card for this patient. Select Patient  > Patient . Use the Search  field to search through your patients.  Tip : Check the “ Include inactive patients ” box to include inactive ...
  2. Add/Save a Patient Credit Card

    With cardholder consent, payment (Credit Card) information can be saved for future payments.  Select Patient   > Patient . Use the Search  field to search through your patients.  Place a check in the “ Inclu...
  3. Saved Payment Information

  4. Save Credit Card While Collecting a Payment

    With cardholder consent, Credit Card information can be saved for future payments while collecting a payment from the Payment Screen, the Claim Screen, or the Appointment Screen.  Need to save a credit card without collecting a payment? V...
  5. Patient Intake Forms FAQs

    Why can't I see the patient section to apply forms if I have the View and Apply Forms permission level for Forms? In order to be able to apply forms you must also have the Patient permission set to Access & Modify to access the patie...
  6. Setting Up Intake Forms on Your Tablet (Kiosk Mode)

    Guided Access allows you to set up the intake portal as a "Kiosk" on Guided Access Mode (iPad) or Single Application Mode (Surelock for Android) by limiting your device to a single app, making your intake forms the only portal available to the p...
  7. Custom Intake Forms

  8. Print a Patient Intake Form

    Since some forms don't apply all the form data into CollaborateMD, you can Print Patient Intake Forms that have been completed by patients directly from the forms tab within a patient's account in CMD (or the Patient tab from an appointment) in...
  9. Edit Custom Forms

    This workflow will provide the necessary steps in CMD and Updox for editing a custom intake form. Select Account  Administration  > Services . Click the button  next to Intake Forms . From th...
  10. Remove Custom Forms in Updox

    This workflow will provide the necessary steps in CMD and Updox for deleting a custom intake form. Select Account  Administration  > Services . Click the button  next to Intake Forms . From t...