New Articles

  1. User Productivity by Notes Report

    Description : The User Productivity by Notes Report displays a list of claims with any claim/claim follow-up notes that have been created  by each user during the specified time frame. This report is grouped by the  created by user and display...
  2. Touches to Completion Report

    Description : The Touches to Completion Report shows the number of touches required to complete a claims cycle (get paid). It includes details such as the claim ID, claim from date, claim total amount, and claim total touches. Additionally, th...
  3. Productivity Reports

  4. Average Touches to Completion Gadget

    Best used to : Understand the efficiency of your practice’s revenue cycle Designed for : Administrators Filters : Last 6 Months, Last 12 Months, All Time Drill Down : Includes ability to drill down by a specific month when viewing results. ...
  5. GoodTherapy + CollaborateMD Partnership FAQs

    What is GoodTherapy? Millions of people each year utilize one of the top online therapist directories,  GoodTherapy, to find therapists and counselors, rehab and residential treatment centers,  and mental health resources.  To help pr...
  6. Release 14.7.0 - April 22, 2024

    New Features and Updates General Dashboards Update to the Lag Time Gadget's Averages Displayed Terminology:   We updated the terminology of the averages displayed at the bottom of the Lag Time Gadget to better align with what most prov...
  7. Release 14.6.0 - April 8, 2024

    New Features and Updates General Reports New First Pass Resolved Claims Standard Report:   A new standard report, "First Pass Resolved Claims," has been added. It is linked to the First Pass Resolution Rate Gadget as a drill-through opt...
  8. Release 14.3.0 - February 26, 2024

    New Features and Updates General Claim Update to The "Offer For Total Out-Of-Network Rate" In The Open Negotiations Form:   Updated the Open Negotiations Form to allow setting the "offer for total out-of-network rate" for each charge i...
  9. Release 14.2.0 - February 12, 2024

    New Features and Updates General Report Builder New Warning For Aggregated Columns With Too Many Report Connections:   Added a new warning to the report builder that alerts the user when an aggregated column—or a column set to display t...
  10. Release 14.1.0 - January 29, 2024

    New Features and Updates General Report Builder New Warning Indicator When a Report Field is Added Multiple Times:   A new indicator has been added to the report builder that shows a warning when the same field is added multiple times....