Have a completely booked appointment schedule and a backlog of patient's requesting an appointment? Good for you! But instead of writing that appointment down on a sticky note and hoping you remember, you can add this appointment to your Wait List.
That way, if a scheduled patient calls to cancel or reschedule, you will be notified of any appointments in your wait list that can fill the open slot.
Who can use this feature?
Users with the Scheduler permissions can view and create appointment requests on the waiting list.