Patient Settings

Patient Settings enables you to configure global default patient settings for a practice/customer or a specific user in your account. These settings allow you to really personalize and make the patient screen work for you and your workflow. User patient settings are unique to each individual user and do not carry over to other users.


Who can use this feature?

Users with the Patient permission.


Configure Patient Settings For Customer

  1. Select Patient > Settings. 

  2. Click the Edit button. 

  3. Click the Copy Settings link to copy the current settings to another customer associated with your account. 

  4. Require Meaningful Use fields to be filled out for a patient record to be considered complete?
    1. If set to Yes, any Meaningful Use fields (race, ethnicity, and language) must be filled out or the patient will be marked as incomplete.

  5. Require Emergency Contact information to be filled out for a patient record to be considered complete?

    1. If set to Yes, the Emergency Contact information fields (name, relationship to patient, and phone number) must be filled out or the patient will be marked as incomplete.
  6. Click Save.

Configure Patient Settings for User

  1. Select Patient > Settings. 

  2. Click the Edit button. 

  3. Click the Copy Settings link to copy the current settings to another customer associated with your account. 

  4. Show warning when saving a new patient that is a duplicate of an already entered patient based on the SSN or Last Name, First Name, and Date of Birth?
    1.  If set to Yes, a warning will pop up if you are creating a duplicate patient based on the SSN, Last Name, First Name or Date of Birth.

  5. When creating a new patient, default the provider to: 

    1.  Use theto select the default provider new patients will be associated to.

  6. When creating a new patient, default the state within the patient's address to:
    1.  Use the State field, to default the patient state when creating new patients.

  7. When inactivating a patient record that currently has a non-zero balance:

    1.  Use the drop-down menu, to determine the action that happens when deactivating a patient record that has a non-zero balance (e.g., patient John Doe owes $300) You can choose one of the following actions:

      • Save the patient as inactive without a confirmation/alert

      • Show a confirmation before saving the patient as inactive

      • Show an alert and do not allow the patient to be saved as inactive

  8. Show a prompt to update the patient account type to "Payment Plan" (if not already set) whenever creating a new Payment Plan?
    1.  If set to Yes, a prompt to automatically update the “Patient Type” to “Payment Plan”  will appear when creating a new payment plan for a patient.

  9. Show an alert when opening patient records for patients older than 65?

    1.  If set to Yes, an alert will pop up when opening a patient record for patients older than 65.

  10. Display an option in the Patient screen to copy the patient's default Facility as their primary address? (This can be useful for practices that work directly with nursing homes and other residential treatment facilities.)  
    1.  If set to Yes, you will have access to an option to copy the patient’s default facility as their primary address

  11. Show whether a claim is professional or institutional in the Patient Activity?
    1. If set to Yes, it will display whether the claim is professional or institutional by adding either a (Prof.) or (Inst.) label after the claim number in the Claim Activity window.
  12. Set margins to use when printing the addresses on the Enhanced Statement payment slip.
    1.  Use the arrows to set the margins to use for the patient address and the return address labels when printing the Enhanced User Print Statement.

      Any changes to these margins will only adjust the position of the return address or the patient address on the enhanced user printed statement.

  13. Click Save.