Understanding Credit Card Responses

After applying the patient’s payment, CollaborateMD will send the payment for approval and collect a response from TSYS®. If the transaction is not successful, you may receive one of the following pop-up messages:

  • Expired Card (54). 

  • Invalid Card Number (14).

  • Not Sufficient Funds (51).

Reference the Transaction Express Integration Guide for a full  list of possible transaction response codes for each credit card transaction processed within CollaborateMD using Integrated Payment Processing.