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Contact Support is a simple and easy to use tool that allows clients to resolve their inquiries by providing options on contacting a Client Services Representative. This portal will allow you to easily and securely submit cases online, or Live cha...
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How does the interface work? Practice Fusion notifies CollaborateMD when a Superbill is set to the “Ready for biller” status ( see example, Graphic 14). Once notified, CMD retrieves the Superbill and uses the patient ...
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Filling out agreements within CollaborateMD allows you to submit agreements for multiple payers and/or electronic products (e.g., claims, remittance, and eligibility) at once. Select Customer Setup > Payer Agreements...
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Last Updated: 11/02/2021
in New to CollaborateMD? Welcome Welcome to Collaborate MD ! Our goal is to ensure you have everything you need to get started to complete your account setup and ensure your success. The implementation material can be customized to specific workflows or business ...
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Last Updated: 05/01/2019
in Videos & Webinars
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Follow the steps below to add a New Practice. Select Customer Setup > Practices . Click the New Practice button. Add the Practice Name . Enter the provider’s NPI number. Or click the
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Last Updated: 06/14/2023
in FAQs & Troubleshooting FAQs How do I submit a corrected, voided or replacement claim? We always recommend contacting contact the payer to understand their billing specifications as CollaborateMD can only provide the instructions on how to make the changes in the application...
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Security questions and answers help you retrieve login information when you forget your password. Upon logging into CollaborateMD for the first time, you will be prompted to update your security questions and call-in pin up to three times before bei...