Updated Articles

  1. 2024 Release Notes

  2. Release 14.6.0 - April 8, 2024

    New Features and Updates General Reports New First Pass Resolved Claims Standard Report:   A new standard report, "First Pass Resolved Claims," has been added. It is linked to the First Pass Resolution Rate Gadget as a dr...
  3. Release 14.0.0 - January 16, 2024

    New Features and Updates General Dashboards Update to The First Pass Resolution Rate Gadget Calculation :   We Updated the calculation within the First Pass Resolution Rate Gadget to exclude the last 14 days when viewing the ...
  4. Release 14.1.0 - January 29, 2024

    New Features and Updates General Report Builder New Warning Indicator When a Report Field is Added Multiple Times:   A new indicator has been added to the report builder that shows a warning when the same field is added multiple t...
  5. Release 14.2.0 - February 12, 2024

    New Features and Updates General Report Builder New Warning For Aggregated Columns With Too Many Report Connections:   Added a new warning to the report builder that alerts the user when an aggregated column—or a column set t...
  6. Release 14.3.0 - February 26, 2024

    New Features and Updates General Claim Update to The "Offer For Total Out-Of-Network Rate" In The Open Negotiations Form:   Updated the Open Negotiations Form to allow setting the "offer for total out-of-network rat...
  7. Release 14.7.0 - April 22, 2024

    New Features and Updates General Dashboards Update to the Lag Time Gadget's Averages Displayed Terminology:   We updated the terminology of the averages displayed at the bottom of the Lag Time Gadget to better align with what ...
  8. Claim Management

  9. Print Open Negotiations Form

    The Open Negotiations Form allows users to print an Open Negotiation Form (OMB 1210-0136) directly from the claim screen so that providers who are out-of-network can enter open negotiations with the insurance company to determine the amount that...
  10. Missing or late ERA?

    In the event you haven't received a remittance check, verify if the payer requires an agreement to receive ERAs and that you have an authorized agreement on file . Once you have verified that your agreement is on file, and you still are not r...