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Last Updated: 06/30/2023
Before contacting CollaborateMD, visit our Help & Training Center to see if we already have an answer for you. If you're unable to find the answer to your question, engage your Authorized Representative (Auth Rep), Administrator (Admin),...
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Last Updated: 06/28/2019
in Videos & Webinars
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Report an Issue provides a quick and easy way to create a Support Case. Once created, Our World Class Support Team will respond to your case within 24 - 48 business hours. Click on the icon located in the top right corner of the screen. ...
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Last Updated: 02/03/2020
in Tools & Resources Our Self-Service Portal allows you to resolve your questions 24/7 without contacting Support. You can visit our Self-Service Portal by logging into crm.collaboratemd.com with your username (email address) and the password emailed to you. Within ...
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Last Updated: 07/25/2022
in FAQs & Troubleshooting FAQs Is my Information secure? Yes, our site and your personal information are secure and encrypted in compliance with HIPAA and PCI regulations for the protection of patient health information and credit card data. What will my email address be used...
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Last Updated: 04/16/2024
in Tools & Resources Our Important News/Updates section allows you to stay informed about any news or updates that might affect your daily workflow. ...